Terms & Conditions

1. Acceptance of These Terms

These Terms & Conditions govern your use of the Pure Heart Match service (the “service”). By accessing or using the service you confirm that you have read, understood, and agree to be bound by these terms and by our Privacy Policy and Cookie Policy.

2. Adults Only

The service is strictly for adults aged 18 and older. By using the service you confirm that you are at least 18 years old and legally able to enter this agreement. The service is not directed to, and must not be used by, anyone under 18.

3. Nature of the Service

Pure Heart Match is an online dating and matchmaking service that helps adults explore compatibility and connect. It is not a hookup site and not an escort or adult-entertainment service.

The service creates opportunities for connection. Because genuine relationships develop between people, we do not and cannot guarantee matches, attraction, relationships, or any particular outcome. Any suggestion to the contrary is outside these terms.

4. Accounts and Security

You are responsible for the information you provide and for maintaining the confidentiality of your account credentials. You agree to:

• Provide accurate, current, and honest information.
• Keep your password secure and not share your account.
• Notify us of any suspected unauthorised use of your account.
• Not create accounts using false identities or on behalf of someone else.
• Not create more than one account without our prior agreement.

5. Acceptable Use

You agree not to use the service to:

• Harass, bully, threaten, or intimidate any person.
• Post content that is unlawful, defamatory, hateful, or that exploits or harms others.
• Impersonate any person or organisation, or misrepresent your identity or circumstances.
• Send unsolicited commercial messages or spam.
• Request money, financial details, or other sensitive information from other members.
• Engage in any transactional, coercive, or exploitative conduct.
• Use the service in violation of any applicable law.
• Attempt to disrupt, compromise, or reverse engineer the service.

6. Content and Conduct

You are responsible for your own profile content and messages. You represent that anything you post is yours to share, is honest, and does not infringe the rights of any third party. We may remove content or suspend accounts that, in our reasonable judgment, breach these terms or our community standards.

7. No Endorsement of Members

Members are independent individuals. We do not verify every statement, intention, or background detail that members share. You should exercise care, follow our safety guidance (including meeting in public places first), and take responsibility for your own safety and decisions.

8. Privacy

Our handling of personal information is described in the Privacy Policy, which forms part of these terms.

9. Fees and Paid Features

Any fees, pricing, and the features they unlock are presented clearly before purchase. You agree to pay any fees you authorise, using a payment method you are permitted to use. Refund and cancellation terms, where any, will be presented clearly at the point of purchase.

10. Our Content and License to You

The service and its content (text, design, and imagery) are owned by or licensed to Pure Heart Match. We grant you a limited, personal, non-exclusive license to use the service for its intended purpose. You may not copy, redistribute, or commercially exploit our content without permission.

11. Suspension and Termination

We may suspend or terminate accounts that breach these terms, harm the community, or as required by law. You may stop using the service at any time and may ask us to delete your account and information as described in our Privacy Policy.

12. Disclaimers

To the fullest extent permitted by law, the service is provided “as is” and “as available”. We do not guarantee that the service will be uninterrupted, error-free, or that it will produce any particular dating outcomes. We are not responsible for the conduct of members or for any harm arising from member interactions that is not caused by us.

13. Limitation of Liability

To the fullest extent permitted by law, Pure Heart Match is not liable for indirect, incidental, special, or consequential damages, or for any loss of data, income, or opportunities, arising out of or in connection with your use of the service or your interactions with other members.

14. Changes to These Terms

We may update these terms from time to time. We will update the “Last updated” date, and significant changes will be communicated in a reasonable way. Continued use of the service after changes means you accept the updated terms.

15. Governing Law

These terms are governed by the laws applicable in the jurisdiction where Pure Heart Match operates, without regard to conflict-of-law principles. Any disputes will be resolved in the courts of that jurisdiction, subject to any mandatory rights you may have.

16. Contact

Questions about these terms can be sent to [email protected].